Productivity vs. Engagement: What Matters Most in Professional Services?
Explore the connection between staff engagement and productivity in professional services. Learn how gamification can boost both. Read on to elevate your team's success.
Why Do You Keep Changing Software Systems? (And how to avoid it!)
Professional services firms often struggle to find the right software solution. Learn more about how to overcome this challenge by opting for well-integrated, smaller modular tools.
Supo Whitepaper: How to Become More Efficient and Increase Profitability by 20% in a PS Firm
Step-by-step White Paper about where to start, what metrics to measure and a clear guideline to follow.
Professional Services automation tools vs. specialised solutions
The core dilemma appears to be whether to choose professional services automation (PSA) tools or opt for individual solutions like timesheet tools (e.g. Clockify), CRM (e.g. Hubspot), etc. The question is whether PSA tools will "dominate the world" or if specialised tools will continue to be the go-to choice for organisations.
Is it time to do BI and where to start – step by step
Knowing where you are at and what’s important for you to measure
Professional services (PS) firms have a lot going on. There is a need to analyse all kinds of data, and the analysis is typically not straight forward. We typically see PS firms being interested in a broad range of KPIs, including: