Professional services firms often struggle to find the right software solution. Learn more about how to overcome this challenge by opting for well-integrated, smaller modular tools.

The core dilemma appears to be whether to choose professional services automation (PSA) tools or opt for individual solutions like timesheet tools (e.g. Clockify), CRM (e.g. Hubspot), etc. The question is whether PSA tools will "dominate the world" or if specialised tools will continue to be the go-to choice for organisations.

Knowing where you are at and what’s important for you to measure 

Professional services (PS) firms have a lot going on. There is a need to analyse all kinds of data, and the analysis is typically not straight forward. We typically see PS firms being interested in a broad range of KPIs, including: